Software Testing - UX Nirvana?

The online and app world isn’t just driven by new technologies, it’s driven by insatiable customer demand…and if you’re not delivering a world class experience, you’re likely to be dropped like a stone. 

Demanding higher standards, the latest technology and an exemplary user experience, it’s no mean feat to be able to keep software up to date, as well as providing a great user experience.

Witness Apple’s ‘all-change’ with face recognition on the new iPhone X from November, the impact of which will be felt far and wide.

So, how can you keep up?

The number one priority for staying competitive is inevitably to develop new software efficiently, and get it to market - bug-free - quickly. In an age where giants like Amazon can charge, despatch and deliver in a matter of hours and at a click of a button, organisations are scrambling to create and implement new software that can compete on the same scale. But where deadlines, budgets and pressures from above reign supreme, there’s one phase in the software development process that is prone to taking a back seat.

The unglamorous ‘worker’ in the background, software testing is so often viewed as a cost, rather than a profit source and thus disregarded - that is until, of course, a glitch in the system rears its ugly head, forcing it to be addressed. And yet it’s these potential critical defects that, when left undetected, can cause significant issues.

Less reactive, more proactive.

Testing is a critical part of the software development lifecycle. The earlier defects are reported, the more cost-effective and agile the process is for organisations.

But it’s not simply about looking for errors in the system; think customer satisfaction, usability, stress testing, load testing, acceptance testing…all of which provides quality assurance in a product, and a confidence in its ability to perform.

Remember too, that flaws in performance can be just as significant from a cost point of view as defects. When your product hits the market, you need to be in no doubt that you’re offering the best possible user experience for your customers. Get your software and automation testing right and you’ll build a better reputation for your brand along with more happy, satisfied customers.

Choose a specialist in this field that’s the right fit for your organisation – one that’s able to take a flexible and open approach to testing, combined with the ability to challenge processes where necessary. It’s how Halfords, Marks & Spencer, Glaxo Smith Kline and

Ladbrokes have been able to deliver exceptional quality assurance within tight deadlines.   And it doesn’t end there.

Is software testing ever complete?

Because apps and SaaS products are never finished, neither is testing and development of the UX and UI.

All that information and knowledge gained during the testing process can be captured and stored so it can be used by organisations way into the future…meaning you’ll continue to benefit from software testing far beyond the early development stage.

For more details about our software testing service, and to hear how our clients have reduced testing costs and improved quality, just get in touch with us here at Amsphere, we’d be happy to share some of our experiences and knowledge with you.

 

info@amsphere.com

+44 203 728 6797