Services
Knowledge Risk Management
Organisations often fail to manage critical business knowledge effectively, losing it when staff leave, during merger and acquisitions or at the end of projects. Knowledge can also become trapped in silos, stopping easy access by parts of the business that require it.
Amsphere's unique approach to Knowledge Risk Management is underpinned by its revolutionary methodology and toolset:– KAAMS™ - Knowledge Acquisition And Management Services.
KAAMS™ is a proven, highly successful methodology that has been deployed in a variety of transition activities including in-sourcing, outsourcing, team rationalisation and other such circumstances. It draws on Amsphere's extensive experience in managing and delivering the Transfer of Knowledge - both as a stand-alone service and as part of Amsphere's fast project engagement process.
KAAMS™ ensures that the greatest knowledge risk areas are identified and mitigated across the organisation. The solution has four key areas:-
- Scope assess the risk and business impact to the organisation of knowledge loss and scope the KAAMS™ exercise.
- Capture the knowledge from the identified sources and resources.
- Consolidate all the gathered information in a format that meets the distribution requirements.
- Distribute - Package and distribute the knowledge to the required audience and measure the success of the exercise.
These four phases of KAAMS™ provide the structured method of identifying knowledge, collecting and distributing knowledge, providing a proven, practical approach to knowledge transition thus delivering real benefit.
Our KAAMS™ methodology successfully manages complex change processes and mitigates the risks surrounding the transition and distribution of knowledge.
KAAMS™ - One Example Area - Measuring Knowledge Levels of a Transitioning Team.
The knowledge levels of individuals and teams are measured across all the focus areas to access readiness for taking on work following the transition process.
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