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Organisations often fail to manage critical business knowledge effectively, resulting in the loss of knowledge when staff leave, during mergers and acquisitions or at the end of projects. Knowledge may also become trapped in silos, with restricted access by parts of the business that may require it.

Amsphere's unique approach to Knowledge Risk Management is underpinned by its revolutionary methodology and toolset – KAAMS® - Knowledge Acquisition and Management System.

KAAMS® is a proven, highly successful methodology that has been deployed in a variety of transition activities including in-sourcing, outsourcing, team rationalisation and other such circumstances. It draws on Amsphere's extensive experience in managing and delivering the Transfer of Knowledge.

KAAMS® ensures that the greatest knowledge risk areas are identified and mitigated across the organisation. The solution has four key areas:-

• Scope assesses the risk and business impact of knowledge loss to the organisation and determines the scope of the KAAMS® exercise.
• Capture the knowledge from the identified sources and resources.
• Consolidate all the gathered information in a format that meets the distribution requirements.
• Distribute - Package and distribute the knowledge to the required audience and measure the success of the exercise.

These four phases of KAAMS® provide the structured method for identifying, collecting and distributing knowledge, providing a proven, practical approach to knowledge transition.

Our KAAMS® methodology successfully manages complex change processes and mitigates the risks surrounding the transition and distribution of knowledge.

KAAMS® Example Scenario - Measuring Knowledge Levels of a Transitioning Team

The knowledge levels of individuals and teams are measured across all the focus areas to assess their readiness for taking on work following the transition process.